تاریخ درج خبر : 1391/05/07
کد خبر : ۱۶۳۳
+ تغییر اندازه نوشته -

ابراهیم سلطانی

دانشیار رشته مدیریت دانشگاه کنت انگلستان

متولد: سوق
Dr Ebrahim Soltani Reader in Operations Management
Chief Examiner MBA & MSc Management Suite

Profile sections

Research interests
Research supervisees
Past research supervisees
Research Grant Awards
Publications

Teaching Group: Management Science & Operations

Room: Room 114, Kent Business School main building

Extension: 7405

Email: E.Soltani@kent.ac.uk

Office hours:
11:00 – 13:00 Tuesdays
Research interests

Total Quality Management (TQM)
Performance Management and Performance Measurement
Human Resources issues that are relevant to quality management
Change Management/Organisational Change Initiatives
Organisational Commitment
Supply Chain Management

Research supervisees
Alexandra Chytiri
Research area: A Tool Towards Assessing Employee and Organisational Performance Within the Internal Corporate Environment.Kathryn Day
Research area: The Nature of Soft Skills in Managing IT-Based Projects: The Case of an NHS Trust

Charles Hagan

Research area: A Critical Examination of the Presence of Foreign Firms and their Impact on the Management and Business Practices on SME’s in Ghana

Agoes Ganesha Rahyuda

Research area: Training Transfer System: An Evidence from Indonesia

Hamid Salimian

Research area: Supply Chain Performance Measurement

Anabela Soares

Research area: Supply Chain Quality Management
Past research supervisees
May Alobaidy
Research area: The Rhetoric and Reality of Managerial Roles: The Case of Hospital Managers in the Kingdom of Saudi Arabia
Research Grant Awards

Economic and Social Research Council (ESRC) (PTA-026-27-0622): Postdoctoral Fellowship – 2004-2005
Economic and Social Research Council (ESRC) (RES-000-22-4227): The Dynamics of Contextual Forces & Management’s Orientations – 2010-2012

Publications

Also view these in the Kent Academic Repository
Book Sections

Soltani, E. and Scullion, H. and Collings, C. et al. (2010) Workforce diversity in Iran: some case study evidence of private sector organisations. In: Ozbilgin, M. and Syed, J. Managing Gender Diversity in Asia: A Research Companion. Edward Elgar, Cheltenham & New York, pp. 352-372. ISBN 9781847206442.

Soltani, E. (2009) Facilities Location Decisions. In: Wankel, C. Encyclopaedia of Business in Today’s World. Sage Publications Inc.. ISBN 9781412964272.

Soltani, E. (2009) Managing Inventory. In: Wankel, C. Encyclopaedia of Business in Today’s World. Sage Publications Inc.. ISBN 9781412964272.

Soltani, E. (2009) Foreign Direct Investment. In: Wankel, C. Encyclopaedia of Business in Today’s World. Sage Publications, Inc.. ISBN 9781412964272.

Soltani, E. and van der Meer, R.B. and Williams, T.M. et al. (2005) A Contextually Appropriate Performance Management for TQM. In: Sunder, K.S. Measuring HRM’s Effectiveness: An Introduction. “Le Magnus University Press, Andhra Pradesh, India”, pp. 21-60. ISBN 1-902796-3-7.
Articles

Chau, V.S. and Soltani, E. (2012) A Learning Organization Perspective of Service Quality Operations in the IT Industry. Strategic Change, 21. ISSN 1086-1718. (in press)

Abstract

Soltani, E. and Phillips, Paul (2011) Quality Performance in a Global Supply Chain: Finding Out the Weak Link. International Journal of Production Research, 49 (1). pp. 269-293. ISSN 0020-7543.

Abstract

Soltani, E. and Wilkinson, A. (2011) The Razors Edge: Managing Operations of MNC Affiliations in Iran. Journal of World Business, 46 (6). pp. 462-475. ISSN 1090-9516.

Soltani, E. and Singh, A. and Wang, W.Y. et al. (2010) Managing Service Quality: The Managers’ Orientations and their Consequences – Case Study Evidence of Current Practice. Total Quality Management & Business Excellence, 21 (6). pp. 673-685. ISSN 1478-3363.

Abstract

Singh, A. and Soltani, E. (2010) Knowledge Management Practices in Indian IT companies. Total Quality Management & Business Excellence, 21 (2). pp. 145-157. ISSN 1478-3363.

Abstract

Soltani, E. (2010) The Overlooked Variable in Managing Human Resources of Iranian Organisations: Workforce Diversity – Some Evidence. The International Journal of Human Resource Management, 21 (1). pp. 84-108. ISSN 0958-5192.

Abstract

Soltani, E. and Wilkinson, A. (2010) What is Happening to Flexible Workers in the Supply Chain Partnerships Between Hotel Housekeeping Departments and Their Partner Employment Agencies? Some Qualitive Insights. International Journal of Hospitality Management, 29 (1). pp. 108-119. ISSN 0278-4319.

Abstract

Soltani, E. and Wilkinson, A. (2010) Stuck in the Middle With You: The Effects of Incongruency of Senior and Middle Managers’ Orientations on TQM Programmes. International Journal of Operations & Production Management, 30 (4). pp. 365-397. ISSN 0144-3577.

Abstract

Soltani, E. and Liao, Ying-Ying (2010) Training Interventions: Fulfilling Managerial Endss or Proliferating Invaluable Means for Employees? Some Evidence From Iran. European Business Review, 22 (2). pp. 128-152. ISSN 0955-534X.

Abstract

Soltani, E. and Wang, W.Y. and Singh, A. et al. (2010) The Rhetoric and Reality of ‘Process Control’ in Organisational Environments With a TQM Orientation: The Managers’ View. Total Quality Management and Business Excellence, 21 (1). pp. 67-77. ISSN 1478-3363.

Abstract

Soltani, E. and Lai, P.C. and Phillips, Paul et al. (2009) The Triangular Supply Chain Relationship: Labour Dispatch Agencies, Hospitality Sector, and Flexible Workers: The Taiwan Experience. The Service Industries Journal, 29 (10 ). pp. 1317-1339. ISSN 0264-2069.

Abstract

Soltani, E. and Lai, P.C. and van der Meer, R.B. et al. (2008) Managerial Approaches toward Service Quality: The Case of Three Service Organisations. Service Industries Journal, 28 (10). pp. 1399-1414. ISSN 0264-2069.

Abstract

Soltani, E. and Lai, P.C. and Phillips, Paul (2008) A New Look at Factors Influencing TQM Failure: Work Process Control or Workforce Control? New Technology, Work & Employment, 23 (1-2). pp. 125-142. ISSN 0268-1072.

Abstract

Lai, P.C. and Soltani, E. and Baum, T. (2008) Distancing Flexibility in the Hotel Industy: The Role of Employment Agencies as Labour Suppliers. International Journal of Human Resource Management, 19 (1). pp. 132-152. ISSN 0958-5192.

Abstract

Soltani, E. and Lai, P.C. and Javadeen, S.R.S. et al. (2008) A review of the theory and practice of managing TQM: An integrative framework. Total Quality Management & Business Excellence, 19 (5). pp. 461-479. ISSN 1478-3363.

Abstract

Soltani, E. and Lai, P.C. and Phillips, Paul (2008) An Empirical Investigation of Management Understanding of Process Control: The Case of Quality Driven Organisations. New Technology, Work & Employment, 23 (1-2). pp. 125-142. ISSN 0268-1072.

Abstract

Soltani, E. and Lai, P.C. and Mahmoudi, V. (2007) Managing change initiatives: Fantasy or reality? The case of public sector organisations. Total Quality Management and Business Excellence, 18 (1-2). pp. 153-179. ISSN 1478-3371.

Abstract

Soltani, E. and Lai, P.C. (2007) Approaches to qualitymanagement in the UK: surveyevidence and implications. Benchmarking: An International Journal, 14 (4). pp. 429-454. ISSN 1463-5771.

Abstract

Soltani, E. and Meer, R. van der and Williams, T.M. et al. (2006) The Compatibility of Performance Appraisal Systems With TQM Principles – Evidence From Current Practice. International Journal of Operations & Production Management, 26 (1-2). pp. 92-112. ISSN 0144-3577.

Abstract

Soltani, E. (2005) Top Management: A Threat or an Opportunity to TQM? Total Quality Management & Business Excellence, 16 (4). pp. 463-476. ISSN 1478-3363.

Abstract

Soltani, E. (2005) Conflict between Theory and Practice: TQM and Performance Appraisal. International Journal of Quality & Reliability Management, 22 (8). pp. 796-818. ISSN 0265-671X.

Abstract

Soltani, E. and Meer, R.B. van der and Williams, T.M. (2005) A Contrast of HRM and TQM Approaches to Performance Management: Some Evidence. British Journal of Management, 16 (3). pp. 211-230. ISSN 1045-3172.

Abstract

Soltani, E. and van der Meer, R.B. and Williams, T.M et al. (2005) Lessons Learned from TQM-focused Organisations: Some Implications for Theory and Practice of Performance Management. The Magnus Journal of Management, 1 (2). pp. 30-55. ISSN 0973-094X.

Soltani, E. and Lai, P.C. and Gharneh, N. (2005) Breaking Through the Barriers to TQM Effectivness: Lack of Commitment of Upper-Level Management. Total Quality Management & Business Excellence, 16 (8-9). pp. 1009-1021. ISSN 1478_3363.

Abstract

Soltani, E. (2004) TQM Best Practices: 9-ICIT. Business Process Management Journal, 10 (6). pp. 724-729. ISSN 1463-7154.

Soltani, E. (2004) Should Organisations Eliminate Performance Appraisal Systems? A Context-Appropriate Performance Appraisal of TQM. Jornal of Management Systems, 16 (4). pp. 21-31.

Abstract

Soltani, E. and van der Meer, R.B. and Gennard, J. et al. (2004) HR performance evaluation in the context of TQM: A review of the literature. International Journal of Quality & Reliability Management, 21 (4). pp. 377-396. ISSN 0265-671X.

Soltani, E. and van der Meer, R.B. and Gennard, J. et al. (2004) Have TQM Organisations Adjusted Their Performance Management (appraisal) Systems? A Study of UK-Based TQM-Driven Organisations. The TQM Magazine, 16 (6). pp. 403-417. ISSN 0954-478X.

Soltani, E. and Meer, R. van de and Williams, T.M. (2004) Challenges Posed to Performance Management by TQM Gurus: Contributions to Individual Employees Versus Systems-Level Features. Total Quality Management & Business Excellence, 15 (8). pp. 1069-1091. ISSN 1478-3371.

Abstract

Soltani, E. (2003) Towards a TQM-driven HR Performance Evaluation: An Empirical Study. Employee Relations, 25 (4). pp. 347-370. ISSN 0142-5455.

Abstract

Soltani, E. and Meer, R.B. van der and Gennard, J. et al. (2003) Performance Management: TQM vs HRM – Lessons Learned. Management Research News, 26 (28). pp. 38-49. ISSN 0140-9174.

Abstract

Soltani, E. and Meer, R. van de and Gennard, J. et al. (2003) A TQM Approach to HR Performance Evaulation: A Questionnaire Survey. European Management Journal, 21 (3). pp. 323-337. ISSN 0263-2373.

Abstract
Conference Items

Chau, V.S. and Soltani, E. (2011) The Rationality of Behaviour during the 2008 Global Financial Crisis: The Impact of Management Practices. In: Proceedings of the 25th Annual Conference of the British Academy of Management, September, Aston Business School, Aston University (Birmingham, UK).. (unpublished)

Chau, V.S. and Soltani, E. (2011) The (In)efficacy of Service Quality Operations: A Learning Organization Perspective. In: Proceedings of the 25th Annual Conference of the British Academy of Management, September, Aston Business School, Aston University (Birmingham, UK).. (unpublished)

Soltani, E. (2010) The Application of Pelz Effect to Managing TQM Programmes. In: Proceeding of 21st Production and Operations Management Society Conference, Vancouver, Canada.

Soltani, E. and Phillips, P. (2010) TQM Practises: A Means to Tightening Managerial Control or Improving the Work Processes? Some Evidence. In: Proceedings of the 14th International Conference on ISO 9000 and Total Quality Management (13-ICIT), University of Scranton, Pennsylvania, USA.

Liao, Ying-Ying and Soltani, E. and Petrovici, D. (2010) Service Quality Through the Lens of Chinese Cultural Values: Setting the Agenda for Future Research. In: Proceedings of the 21st Production and Operations Management Society (POMS) Conference: Operations in Emerging Economics, Vancouver, Canada.

Phillips, Paul and Soltani, E. and Lai, P.C. et al. (2009) An Employee View of Equal Opportunities in Employment: A Qualitative Investigation of its Reality in Iran. In: Equal Opportunities International Conference, Istanbul.

Lai, P.C. and Soltani, E. (2008) Roconcilling the Needs of Housekeeping Department, Employment Agency and Flexible Workers in Galperin. In: Proceedings of the 11th Bi-Annual Conference of the International Society for the Study of Work and Organizational Values, 22-25 June, Singapore.

Soltani, E. (2008) Understanding the Nature of Management’s Orientations Towards Organisational Change Initiative. In: Proceedings of the 13th International Conference on ISO 9000 and Total Quality Management.

Lai, P.C. and Soltani, E. (2007) Outsourcing hotel service operations: Some case study evidence. In: International Conference on Business and Information 2007, 10th – 13th July 2007, Tokyo, Japan. (submitted)

Soltani, E. (2007) Managerial Approaches to Service Quality Practices: Some Case Study Evidence. In: The 12th International Conference on ISO 9000 & TQM (12-ICIT), 9-11 April, 2007, Taipei, Taiwan, ROC.

Soltani, E. and Lai, P.C. (2007) Case Study Evidence on Managing Service Quality. In: The 12th World Congress for Total Quality Management, 27-28 September 2007, Edinburgh, Scotland.

Soltani, E. and Lai, P.C. (2007) Process Control and Total Quality Management: A Qualitative Study of Three Manufacturing Organisations. In: The 18th Annual Conference of the Production and Operations Management Society (POMS), May 4 – May 7, 2007, Dallas, Texas, U.S.A.

Soltani, E. and Lai, P.C. (2006) What Does (Process) Control Mean? The Managers’ View. In: 11th World Congress for TQM: Developing Management and Organisational Capability to Improve Business Performancd, Wellington, New Zealand.

Soltani, E. and Lai, P.C. (2006) Employment Agencies as Labour Suppliers and Partners: Evidence from the Supply Chain Operations in the Hotel Sector. In: Third Graduate Research in Tourism Conference, Canakkale, Turkey.

Soltani, E. and Lai, P.C. (2006) Learning about the Practice of Change Management: The Case of Non-for-Profit Organisations. In: 8th International Conference on Multinational Enterprises, Chinese Culture University, Taiwan.

Soltani, E. and Lai, P.C. and Shams, N. (2006) The Primacy of Management’s Commitment and Role in Achieving TQM Objectives: Some Evidence. In: 7th International Conference of Quality Managers: Change Management, Sustainable Improvement Strategy, Tehran, Iran.

Soltani, E. and Lai, P.C. (2005) Managing Change Initiatives: Fantasy or Reality? The Case of Public Sector Organisations. In: 10th World Congress for Total Quality Management, Winnipeg, Manitoba, Canada.

Soltani, E. and Meer, R.B.Van der and Williams, T.M (2005) Managing TQM Practices: A Critical Analysis. In: 11th Deming Association’s Annual Research Conference, 21-22 Feb 2005, New York, USA.

Soltani, E. and Meer, R.Van Der and Williams, T.M (2005) TQM in Transition? In: Ho, S.K.M. and Tang, X.F. and Liu, Y-Z

Soltani, E. (2004) The Contribution of Individual Employees to Organisational Performance. In: 10th International Conference on Productivity and Quality Research, Miami, USA.

Soltani, E. and Meer, R.B. van der and Williams, T.M. (2004) Approaches to Organisational Performance : An Integrative Perspective. In: 10th International Conference on Productivity and Quality Research (ICPOR), Miami, Florida, USA.

Abstract

Soltani, E. and Meer, R.B. van der and Williams, T.M. (2004) Annual Performance Review: An Organisational Messiah or Pariah? A TQM Approach. In: 10th International Conference on Industry, Engineering and Management Systems (IEMS), 15-17 Mar 2004, Cocoa Beach, Florida, USA.

Soltani, E. and Meer, R.B. van der and Williams, T.M. (2004) Quality Management Systems in the UK: The Systems in the UK: The Scottish Experience. In: 9th International Conference on ISO 9000 & TQM (9-ICIT): TQM Best Practices, 05/04/2004, Bangkok, Thailand.

Soltani, E. and Meer, R.B. van der and Williams, T.M. (2004) Top management: A threat or an opportunity to TQM. In: 7th International Conference on Quality Management & Organisational Development (QMOD): Management Challenge of the New Millennium, 04/08/2004, Monterrey, Mexico.

Soltani, E. and Meer, R.B. van der and Williams, T.M. (2004) Managing Performance: From Control to Development. In: 2nd International Management Conference, 21/12/2004, Sharif University of Technology, Tehran, Iran.

Soltani, E. and Meer, R. van der and Williams, T.M. (2004) Senior Management Commitment and TQM Success: A Review of Literature. In: 9th World Congress for Total Quality Management: Creating Sustainable Excellence, Abu Dhabi, UAE.

Soltani, E. (2003) Lessons Learned from TQM-focused Organisations: Some Implications for Theory and Practice of Performance Management. In: 10th Iranian Researchers’ Conference in Europe, Glasgow, UK.

Soltani, E. and Gennard, J. and Meer, R.B.van der et al. (2003) The Generic Criteria of HR Performance Evaluation systems: A Study of UK-based TQM-Driven Organisations. In: 7th Conference on International Human Resource Management, University of Limerick, Ireland.

Soltani, E. and Meer, R.B.van der and Gennard, J. et al. (2003) A TQM Approach to Evaluation Criteria for Human Resource Performance: Results of a Questionnaire Survey. In: One World? One view of OM? The challenges of Intergrating Research and Practice (Joint International Conference of the European Operations Management Association and the Production & Operations Management Society), Politecnico di Milano & University di Padova, Italy.

Soltani, E. and Meer, R.B. van der and Williams, T.M. (2003) Evaluation of TQM Effectiveness: Evidence from a Survey of EFQM-Registered Organisations – A Scottish Experience. In: OR45 Annual Conference, 2-5 Sep 2003, Keele Conference Park, Keele, England.

Abstract

Soltani, E. and Meer, R.B. van der and Williams, T.M. et al. (2003) Issues Surrounding Performance Management in Organisations with a TQM Orientation. In: 6th International Conference of QMOD, 1-3 Oct 2003, Paris, France.

Soltani, E. and Gennard, J. and Meer, R. van der et al. (2002) Content Issues of HR-Related Performance Measurement: A Total Quality Management Approach. In: Production and Operational Management Society (POMS) Annual Conference, San Francisco, California, USA.

Soltani, E. and Meer, R.B. van der and Gennard, J. et al. (2002) An Empirical Study of Performance Management Practices in Quality-Oriented Organisations. In: 2nd International Conference on Human Resource Management in Europe: Trends and Challenges, CRANET Network on European HRM, University of Economics and Business, Athens.

Soltani, E. and Gennard, J. and Meer, R. van der et al. (2001) Employee Performance Measurement in Organizational Environment with a Quality Orientation. In: New Dimensions in Human Resource Management, CRANET Conference, University of Cyprus, Nicosia, Cyprus.
Total publications in KAR: 74 [See all in KAR]
Information obtained from the Kent Academic Repository. The University of Kent official repository of academic activity.
More information about the Kent Academic Repository

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